Support and service
When and where you need it

Our support and service teams support you every step of the way to a successful PR campaign, Mondays to Fridays and even on the weekend. The emergency hotline also ensures that somebody is on hand to assist even outside of business hours. You can find the main docking stations for our support teams below.

General information and queries

If you are still unsure as to who can help you or if you have a general query, we’d be delighted to assist.

Phone: +49 (0)40 4113 32850
E-Mail: info@newsaktuell.de

Technical support

Are you having issues in setting up an order?
Not a problem – our operations team can guide you through the technical process.

Phone: +49 (0)40-4113-32589
E-Mail: desk@newsaktuell.de

Queries for our research team

Our media research team looks after zimpel data security. They are the ideal point of call for queries and suggestions that concern our journalist contacts.

E-Mail: recherche@newsaktuell.de

Have you met our bot?

Inspiration for everyday PR life: our little chatbot on our Facebook page shares useful PR insights from our digital Knowledge Centre Academy.

URL: https://www.facebook.com/newsaktuell/